Since each participant describes the conflict from their point of view, it is important that you actively strive to feel with both. The next step is to arrange a meeting with the two people to better understand the conflict and begin to resolve the conflict. This agreement will prevent an employee from taking legal action only if: end the session with a sense of positivity and progress. Both individuals should be aware that they are committed to implementing what is expected of them and that they will no longer cause unnecessary conflicts in the future. Transaction agreements are voluntary and the parties are not obligated to approve or discuss them. There may be a negotiation process in which both parties make proposals and counter-proposals until an agreement is reached or both parties decide that it is not possible to reach an agreement. Solving the underlying problem will give you a much better idea of what needs to be said or done to effectively resolve the conflict. Once you have thought of potential solutions with the two conflicting individuals, there will inevitably be a few options that realistically will not provide a long-term solution. If you have a few options that both parties agree on, you could resolve the dispute, summarize them below. Workers should have a reasonable amount of time to review the proposed terms of the agreement; CASA`s code of conduct for transaction agreements sets at least 10 calendar days, unless the parties agree otherwise. When it comes to resolving a conflict, there are certain attitudes and approaches that need to be avoided, and approaches that work effectively. If the transaction agreement contains a termination agreement, the employment may end with the necessary termination or the date can be agreed as part of the transaction agreement. Below are some important backs and don`ts to consider before assuming the responsibility of the Ombudsman and addressing the conflict head-on.

What is the cause of the conflict? Select one or more reasons from the drop-down list below and write a brief description.